Customer Success

Our customer success goal is to improve overall customer experience by engaging with our customers proactively and help them realize their Return on Investment (ROI).

Our Solutions

  • Learn how our product and solutions can help improve your field visibility
  • Leverage our 30-day free trial and reap benefits
  • Call us to learn how you can benefit from our new features in our Roadmap

Our Services

  • With our expertise, we can design solutions and lead implementations for your business
  • We can create robust interfaces for your Enterprise Solutions
  • nuVizz will efficiently manage the entire implementation cycle from project initiation to implementation

Customer Support

  • Guaranteed 99.9% uptime with our robust infrastructure
  • Standard Support -live phone support during regular office hours 8 AM to 6 PM EDT
  • 24×7 support via email through our Customer portal
  • Platinum Support – 24 X 7 guaranteed phone and email support
  • SLA-driven response time

Our Methodology

Align

Align Key Drivers, Goals, Objectives

Analyze

Gather Requirements, Map to Key Drivers

Blueprint

Application Design, Interface Design, JAD Sessions, Infrastructure

Build

Configure, Development, Test Cases, Unit Test, Key User Training

Implement

System Testing, Integration Testing, UAT, EUT, Failover

Realize Value

Measure Key drivers, Objectives, improvements